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deleiver ux

Delivering UX research value when resources are constrained

What exactly do we mean when we refer to User Experience (UX) Research or UXR? There are many methods and experiments that...
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Is A Smart Government An Automated Government?

First, let us define what constitutes a smart government. A smart government leverages digital technologies and Artificial...
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compliance

4 Reasons Why Federal Government Agencies Must Take CX to the Next Level

According to XM Institute’s annual U.S. consumer benchmark study in 2021, on average, groceries deliver the best experiences...
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Why Government Agencies Must Prioritize Infrastructure Modernization

Why Government Agencies Must Prioritize Infrastructure Modernization

Digital modernization is considered a critical priority in today’s government IT systems. While progress is being made,...
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